In 2016, training expenditure in the US exceeded $70.6 billion--yet experts say that 90% of new skills are lost within a year if they aren't reinforced. Doing the rough math, by not reinforcing training, organizations run the risk of wasting up to $63.54 billion a year. If you're in charge of employee development--whether in HR, a Business Unit, or Sales Enablement--employee training is a big investment that can sometimes feel like a high-stakes gamble, especially when it comes to soft skills training. You might wonder, "Am I choosing the right solution? Will they adopt the skills? Will my investment turn results? Can I confidently report a viable ROI?"